Frequently Asked Questions

You can place an order through our website's Order page, or message us directly via Viber, WhatsApp, or Facebook Messenger. Simply choose your products, quantity, and preferred delivery or pickup date. We'll confirm your order and send payment instructions.

We recommend ordering at least 2–3 days in advance for standard items (brownies, cookies). Custom cakes and large kakanin orders require at least 5–7 days lead time. For corporate/bulk orders, please reach out at least 2 weeks ahead.

Yes! We offer delivery within Candelaria, Quezon and nearby towns. For deliveries outside our standard area, additional fees may apply. You can also pick up your order directly from our location in Candelaria. Delivery fees start at ₱50 depending on distance.

We accept GCash (our preferred method -- scan our QR code or send to our GCash number) and cash on pickup or delivery. Full payment is required before we start baking your order for GCash payments.

Our brownies stay fresh for 3–5 days at room temperature and up to 2 weeks refrigerated. Cookies last 5–7 days in an airtight container. Kakanin is best consumed within 2–3 days. All products are baked fresh to order with no preservatives.

Our products contain wheat, eggs, dairy, and tree nuts (pistachios, cashews, almonds). Some items also contain soy and coconut. If you have specific allergies, please let us know before ordering and we'll advise on safe options.

Absolutely! We offer custom gift boxes, personalized cake designs, and can accommodate special requests for flavors and packaging. Just let us know your preferences when you place your order, and we'll work with you to create something perfect.

Yes, we offer special pricing for corporate giveaways, company events, and bulk orders (minimum 20 boxes). Contact us directly for a custom quote -- we can also customize packaging with your company branding.